718pub Frequently Asked Questions

718pub requires a valid government-issued Philippine ID for full account verification — this can be your PhilSys national ID, passport, UMID, SSS card, or driver's license. You may also be asked to provide a selfie holding your ID. Verification is required before your first withdrawal and ensures your account is protected under Philippine data privacy and AML regulations.

The minimum age to play at 718pub is 21 years old. This is the legal gambling age in the Philippines under PAGCOR regulations, and 718pub enforces it strictly through government ID verification. Any account found to belong to a player under 21 will be immediately closed and deposits returned.

On the 718pub login page, click "Forgot Password" and enter the mobile number or email address linked to your account. You will receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered contact details, contact 718pub's 24/7 live chat support for identity-verified account recovery.

No. 718pub strictly allows one account per player. Creating multiple accounts — whether to claim multiple bonuses or for any other reason — violates 718pub's Terms and Conditions and will result in all accounts being permanently closed and balances forfeited. If you have accidentally created a duplicate account, contact support immediately to consolidate your records.

To close your 718pub account, contact the 24/7 live chat support team and request a voluntary account closure. Before closing, ensure all pending withdrawals have been processed and any active bonus wagering requirements are cleared. If you are closing your account due to concerns about problem gambling, 718pub's responsible gaming team can also set up a self-exclusion instead of a full closure.

Log in to your 718pub account and go to the Cashier section. Select GCash as your deposit method, enter the amount you wish to deposit, and you will be redirected to a secure GCash payment page. Confirm the transaction using your GCash MPIN. GCash deposits at 718pub are credited instantly to your gaming balance — no waiting, no delays.

The minimum deposit at 718pub is ₱100 for most payment methods including GCash and Maya. For bank transfers via BPI, BDO, and UnionBank, the minimum is ₱500. The minimum deposit for USDT TRC20 cryptocurrency is the equivalent of approximately ₱500 at the current exchange rate. Minimum amounts may vary during promotional periods.

GCash and Maya withdrawals at 718pub are typically processed within 15 to 30 minutes after approval. Bank transfers to BPI, BDO, and UnionBank are processed within 1 to 3 business days depending on the bank's processing schedule. Cryptocurrency withdrawals via USDT TRC20 are usually completed within 1 hour. 718pub aims to process all withdrawal requests within the same business day they are submitted.

718pub does not charge any fees on standard deposits or withdrawals. However, your payment provider — for example, your bank or GCash — may apply their own transaction fees. For cryptocurrency withdrawals, network gas fees apply and are deducted from the withdrawal amount at the current blockchain network rate. Always check your payment provider's fee schedule to avoid surprises.

Delays in 718pub withdrawals are usually caused by one of three things: pending KYC verification (your ID has not been fully verified yet), an active bonus with remaining wagering requirements, or a high-volume processing period. If your withdrawal has exceeded the standard processing window, contact 718pub's 24/7 live chat team with your transaction reference number for an immediate status update.

Standard 718pub accounts have a daily withdrawal limit of ₱200,000 via GCash or Maya and ₱500,000 via bank transfer. VIP players may have higher limits. If you need to withdraw an amount above your current limit, contact 718pub support to request a limit review — additional verification may be required for large withdrawals as part of AML compliance.

718pub offers hundreds of slot titles from leading providers including JILI, Pragmatic Play, PG Soft, Spadegaming, and more. Filipino favorites like Fortune Gems, Boxing King, Crazy 777, and Money Coming from JILI are all available. You can browse slots by provider, theme, or popularity from the Slots section of the 718pub platform. New titles are added regularly.

Yes — 718pub's live casino section features real-time games streamed from professional studios, including live baccarat, live roulette, live blackjack, live sic bo, and game show titles like Crazy Time and Lightning Roulette. All live dealers are professionally trained. Filipino players particularly enjoy 718pub's live baccarat rooms, which operate 24/7 and support multiple bet limits.

Absolutely. 718pub's sportsbook covers PBA Philippine Cup, Commissioner's Cup, and Governors' Cup games with a full range of markets including moneyline, handicap, totals, and player props. Alongside PBA, you can bet on NBA, UAAP, NCAA Philippines, international football, UFC, and boxing. Live in-play betting with real-time odds updates is available for major PBA games.

No — 718pub's slot and virtual games use certified Random Number Generator (RNG) technology that has been independently tested and verified for fairness. RTP (Return to Player) percentages for each slot game are published in the game information panel. Live casino outcomes are determined by physical dealing and spinning on camera — completely transparent. 718pub operates under PAGCOR regulatory oversight, which includes game integrity requirements.

Yes — the 718pub platform is fully optimized for mobile browsers on both Android and iOS. No app download is required: simply visit 718pub.vip on your mobile browser, log in, and play. The full game library, cashier, live chat support, and account management tools are all available on mobile. For the best experience, use an updated version of Chrome or Safari on your device.

718pub offers a welcome deposit bonus for new players on their first qualifying deposit. The bonus is credited automatically to your account after your deposit is processed — no promo code required. Welcome bonus funds are subject to wagering requirements that must be completed before withdrawal. Full terms and conditions for the current welcome offer are displayed in the Promotions section of the 718pub platform.

Wagering requirements (also called rollover requirements) specify how many times you must bet your bonus amount before it can be withdrawn as cash. For example, a ₱1,000 bonus with a 20x wagering requirement means you must place ₱20,000 in total bets before the bonus converts to withdrawable funds. Different games contribute different percentages to wagering — slots typically contribute 100%, while table games may contribute less. Check each bonus's terms in the 718pub Promotions section.

Yes — 718pub rewards regular players through a tiered loyalty program. As you play, you accumulate loyalty points that contribute to your VIP tier level. Higher tiers unlock benefits including higher withdrawal limits, dedicated account managers, exclusive reload bonuses, faster withdrawal processing, and invitations to VIP-only promotions. Details on 718pub's current loyalty program tiers and point earning rates are available in the Promotions section after logging in.

You can use any funds available in your GCash wallet — including cashback rewards credited there — to deposit into your 718pub account. The deposit process does not distinguish between the source of funds within your GCash balance. However, GCash's own terms regarding the use of promotional credits may apply. Contact GCash support if you have questions about using specific reward fund types.

718pub operates within the PAGCOR-regulated framework for online gaming in the Philippines. PAGCOR (Philippine Amusement and Gaming Corporation) is the government body responsible for licensing and regulating gambling operations in the country. Playing on a PAGCOR-regulated platform like 718pub provides Filipino players with consumer protection, fair gaming standards, and a regulated recourse channel for disputes.

Log in to your 718pub account, go to Account Settings, and select Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately. Limit increases have a mandatory 24-hour cooling-off period before they apply — this is a deliberate feature designed to protect players from impulsive decisions. You can also contact 718pub's live chat support to set limits on your behalf.

To activate self-exclusion on your 718pub account, contact 24/7 live chat support or email [email protected] with the subject line "Self-Exclusion Request." You can choose a self-exclusion period of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account will be suspended for the full period — it cannot be reopened upon request until the exclusion period expires. 718pub will also suspend all marketing communications to you.

If you feel that gambling is no longer fun and is affecting your finances, relationships, or wellbeing, please reach out immediately. Contact 718pub's 24/7 live chat support to activate a cooling-off period or self-exclusion — our team is trained to handle these conversations with full confidentiality and zero judgment. You can also contact PAGCOR's responsible gaming resources for independent support. Remember: recognizing the problem is the first and most important step.